Allergen and Dietary Info:
To our friends and valued customers: Thank you for taking the time to review our allergen notices. At Kanlaya, we take food safety seriously and strive to accommodate guests with specific dietary needs whenever possible using specialized ingredients and sauce substitutes.
Allergy Accommodations
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Gluten Allergies: Most of our dishes can be made gluten-free. Please refer to our Gluten-Free Menu for available selections.
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Important Note: Gluten-free does not mean soy-free. We use Tamari Gluten-Free Soy Sauce (which contains soy) to season these dishes.
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Shellfish & Seafood Allergies: Guests with shellfish or seafood allergies should order from our Vegan / Vegetarian Menu. Please explicitly inform your server or order taker of your allergy when placing your order so our kitchen can take appropriate precautions.
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Nut & Egg Allergies: Guests with nut or egg allergies may order directly from our regular Lunch Menus or Dinner Menus. However, you must inform your server or order taker of your allergy when ordering.
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Guest Responsibility Note: We strongly advise reviewing dish descriptions carefully and avoiding items that traditionally feature peanuts or eggs (such as Pad Thai, fried rice dishes, or crushed peanut garnishes), even if modifications are requested.
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Combination Restrictions & Policy Limits
While we can accommodate many of these dietary needs individually, we cannot accommodate certain complex combination requests.
If your order requires a combination of multiple restrictions—such as Soy-Free + Gluten-Free, Shellfish-Free + Soy-Free, or any of the above allergies combined with Vegan or Vegetarian requirements—we will respectfully decline your request. Our kitchen does not stock the alternative sauce bases required to safely meet these combined parameters.
Kitchen & Cross-Contamination Notice
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Shared Kitchen Environment: While our kitchen team takes rigorous precautions to avoid cross-contact, our facility processes ingredients containing gluten, soy, peanuts, tree nuts, eggs, seafood, and shellfish. We cannot guarantee a 100% allergen-free environment for guests with severe or airborne sensitivities.
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Tofu Preparation Policy (Steamed vs. Fried):
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For any order involving an allergy (gluten, shellfish, nuts, eggs, etc.) or dietary restriction (vegan/vegetarian), your dish will automatically be served with Steamed Tofu instead of our standard Fried Tofu.
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Reasoning: Our standard tofu is cooked in shared deep fryers alongside menu items containing gluten, seafood, and animal products.
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Guest Assumption of Risk: If our staff informs you of this policy and you still choose to request Fried Tofu for an allergy or dietary restriction order, you assume full personal responsibility for any allergic reaction or adverse health effects that may occur.
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Ordering Outside Designated Allergy Menus:
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Guests with dietary restrictions or food allergies are required to order exclusively from their respective designated menus (e.g., Gluten-Free Menu or Vegan/Vegetarian Menu) or confirm modifications with our team prior to ordering.
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If a guest chooses to order items from our standard menu that are not designated as adaptable for their specific allergy, the guest assumes all responsibility for any resulting allergic reactions or health complications.
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